One of the policies of the shuttle transportation service is to wait for the arrival of all flights in their scheduled times, before departing to the hotels.
In Cancun’s hotel zone, the shuttle will arrive to all hotels’ lobby, while the meeting point downtown will be the Ibis hotel located at Tulum Avenue.
In Playa del Carmen, the meeting point is hotel One, located at 25 bis and 12 street (near San Francisco de Asís store).
In case your hotel is located before Playa del Carmen, please dial:
01800 122 47 49